Buying Options
What Does “Trade” Only Mean?
We sell to lots of casual traders and people who have not set up formal businesses: this is not a problem as long as the goods are intended to be for business or trade purposes and not for private use. As a trade customer you do not have the same rights as a consumer customer does. This could affect you if you wanted to return goods for example see T&C’s
How to Order
To order from our website you need to create an account with us first by clicking here.
Once you have set up your account, you should be able to place your order straight away. You will need to be logged in to submit an order. If you have just set your account up, you will be logged in automatically. If you are a returning customer, you may need to log back in. Your username is the email address you gave when you registered with us.
Our minimum order value is £100 + VAT and P&P. You will not be able to submit an order until you have over £100 worth of goods in your basket. Once you have exceeded the minimum spend, an option to proceed to checkout will appear at the bottom of the page.
If you have any problems, please contact us on 0161 834 6608 or by email and we will help you to place your order.
Payments
Our Minimum order values are as follows:
• UK £100.00
• EU Countries outside UK £250.00*
• Other Countries £500.00*
We reserve the right to change the minimum order values without notice
*net amounts before P&P & VAT
(Please note we cannot not export to certain countries, these are listed in our T&C’S.)
Payment Methods
We accept Visa, Switch, and Cash deposits into our bank account (Phone for details 0161 834 6608)
Security Statement
We use Protx payment system to process credit card payments.
The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data.
Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.
Transaction security
The transfer of the less sensitive transaction details from F&A Bridestones website to Protx is encrypted and digitally-signed.
This ensures that the information passed is secure and tamper proof.
Security for the Shopper
Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer’s browser.
The customer is also protected from fraudulent use of their card in a “card not present” environment, by their card issuer.
Data Storage
All data stored on Protx systems is held on encrypted and highly secured databases.
Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.